Members’ Free Journey Ticket

Members are reminded that rules for the Free Journey Ticket still apply i.e. one day rover per full member, or one member of a family per annum.

Free Journey Tickets now come in the form of a barcoded small white plastic “tag”.

Tags issued before October 2023 are yellow in colour but will change to white on joining/renewal in 2024.

The tags are issued at joining or renewal time and are valid for your membership year.

As a security measure Free Journey Ticket tags are not replaceable if lost, so please keep them safe.

Please contact in good time if you have any queries. Normal delivery of the tag will be with your membership card for which you can expect to wait 2 – 3 weeks after you renew as card print runs need to allow for posting and despatch. We can’t guarantee the two weeks due to postal delays, so please allow up to the three weeks in advance of your journey to renew. Members can renew up to one month before their expiry date without any loss of membership time.

The important thing to note is that whilst, prior to card arrival, privilege fares can be obtained by showing the welcome email, free journeys can only be obtained by physically handing in the  Free Journey Ticket tag at the station booking office. Please, therefore, plan ahead to take account of the timescales indicated above.

For details of train timetables, please check the RHDR website at  or call 01797 362353

All journeys are subject to availability. Please note that free journey tickets cannot be used on gala and special events days. Members planning to use their free journey ticket are advised to check with the railway before setting off.